| Vonage Contact Center (VCC)vonage | | Software | Salesforce, ServiceNow | AWS | Ask sales |
| Contact Center Analyticsopentext | | Software | not stated | AWS | Ask sales |
| Insider Cross Channel Customer Experience Platforminsider-one | | Software | not stated | AWS | Ask sales |
| Netomi Agentic AI for Customer Experiencenetomi | | Software | not stated | AWS | Ask sales |
| NiCE Cognigy - AI Agents for Enterprise Contact Centerscognigy-ai | | Software | not stated | AWS | Ask sales |
| Pega Customer Servicepegasystems | | Software | not stated | AWS | Ask sales |
| Talkdesk Customer Experience Automationtalkdesk | | Software | not stated | AWS | Ask sales |
| Access Contact Center - TTY Call Management Subscriptionnextalk | | Software | not stated | AWS | Ask sales |
| BotsLovers: Generative AI Solutions for Sales and Customer Servicebotslovers | | Software | not stated | AWS | Ask sales |
| Cognistx Chat: Conversational AI Chatbot for Your Websitecognistx | | Software | not stated | AWS | Ask sales |
| Conversational Self Service for Contact Center Intelligencexapp-ai | | Software | not stated | AWS | Ask sales |
| Fin Customer Service Suiteintercom | | Software | not stated | AWS | Ask sales |
| Fin Customer Service Suite (Ireland)intercom | | Software | not stated | AWS | Ask sales |
| Fin Customer Service Suite (UK & EU & Canada & Rest of World)intercom | | Software | not stated | AWS | Ask sales |
| Helpdesk ticket classificationmphasis | | Software | not stated | AWS | Ask sales |
| inGenious AI Chatbot CMS platformingenious-ai | | Software | not stated | AWS | Ask sales |
| IT Helpdesk Ticket Classificationmphasis | | Software | not stated | AWS | Ask sales |
| LLM Chatbot on AWS F2 Instancehyperaccel | | Software | not stated | AWS | Ask sales |
| Lyzr Customer Service Agents Hub - Automate Customer Service with AIlyzr-ai | | Software | not stated | AWS | Ask sales |
| Observe.AI - VoiceAI Agents for Customer Supportobserve-ai | | Software | not stated | AWS | Ask sales |
| Orvera AI - Conversational AI Platform For Enterprise Contact Centers.orvera-ai | | Software | not stated | AWS | Ask sales |
| Rigochat-7b – a Spanish LLM chatbotinstituto-ingenieria-conocimiento | | Software | not stated | AWS | Ask sales |
| Sapie-Reco Recommendation AI Chatbotsaltware | | Software | not stated | AWS | Ask sales |
| Sierra | Conversational AI agents for customer experiencesierra | | Software | not stated | AWS | Ask sales |
| Smart Contact Center (SCC)ixhello | | Software | not stated | AWS | Ask sales |
| Synthesize-AI | Generative AI Chatbot with Amazon Bedrockexperts-cloud | | Software | not stated | AWS | Ask sales |
| Virtual Assistant - AI Agent for customer servicezaion | | Software | not stated | AWS | Ask sales |
| Consilium Intelligent Agent Desktop™ - AI-Powered Contact Centerconsilium-software | | Software | not stated | AWS | Ask sales |